Company Name: Amazon
Company Profile:
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.
Qualification: Any Degree
Job Post Name: Customer Service Associate
Experience: Freshers
Job Location: Pune
Salary: Rs 1.65 to 1.85 LPA for fresher – Rs 2.3 LPA for experience
Total No of Vacancy: NA
Website: http://www.amazon.com
Job Description:
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems.
Associates communicate with customers primarily through mail, chat & phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment.
Candidate Profile:
Candidate must possess Any degree from recognized University or Institution
Candidate should have Communication Skills
Candidate should have Computer knowledge/ Skills
Candidate must possess Customer Focus
Candidate must possess Problem Solving Skills
Selection Process:
Day 1: Communication screening round on 25th July’15
Day 2: Shortlisted candidates on Day 1 will be called for the final interview round on 26th July’ 2015
Based on the skills and final results, the candidate will be offered with above mentioned positions.
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
WALKIN DETAILS AND VENUE :
Walk-In Date :- 25th July 2015
Walk-In Address:- Marathwada Mitra Mandals College of Engineering, Sr. No. 18, Plot No. 5/3, CTS No.205, Behind Vandevi Temple, Karvenagar, Pune- 411052
