Company Name : IBM India
Company Profile : IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
Designation : Technical Support
Experience: 0 - 2 Years
Qualification: BE/B.Tech, Diploma,B.Sc, BCA & Other Graduates
Location : Bangalore
Job Location: Bangalore, Hyderabad
Salary : Best In Industry
Job Details:
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users
Apply Mode : Offcampus
Walkin Details and Venue :-
Walkin Date : 13/08/2014
Walkin Time : 08:30 AM
Walkin Venue :
Jyothy Institute of Technology
Tataguni,
Kanakapura Road
Bangalore -560062
Company Profile : IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
Designation : Technical Support
Experience: 0 - 2 Years
Qualification: BE/B.Tech, Diploma,B.Sc, BCA & Other Graduates
Location : Bangalore
Job Location: Bangalore, Hyderabad
Salary : Best In Industry
Job Details:
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users
- Understanding of operating systems, Windows 2000/NT/XP configuration options and,Troubleshooting
- Browser Support - Internet Explorer,•,Strong computer skills required
- Proficient in network connectivity
- troubleshooting, TCP/IP, Dial-up,Token Ring, Ethernet, LAN/WAN
- Candidate must be a Graduate from a Recognized universty
- Candidate Should have Excellent oral and written communication skills.
- Candidate Should have Excellent customer service orientation
- Candidate Should have Neutral accent
- Candidate must have the Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
Apply Mode : Offcampus
Walkin Details and Venue :-
Walkin Date : 13/08/2014
Walkin Time : 08:30 AM
Walkin Venue :
Jyothy Institute of Technology
Tataguni,
Kanakapura Road
Bangalore -560062
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